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Back to where I started from

Posted by The Red Devil on Thursday, July 13, 2006 in ,
The account I'm working for decided to absorb another account in Makati. With that said, my team and I are supporting the ramp and are training tenured agents to be DTV agents. Not something new, trust me, but the killer there is, it's in another site.

I think Filipinos really are fucking pushovers when it comes to work. We immediately justify and reason the unacceptable fact that we have to move sites and inconvenience ourselves just to please the cliet. We're doormats that way. The flipside to that though is, they clients love us. Anyway, we're training here in the Insular from the 11th of July until sometime early September. Coming back here gives me a whole lot of mixed and weird emotions and thoughts:

1. I never thought the trainers pod was that messy and dirty! Everytime I enter the pod and go to my workstation, I feel like I want to douse myself with alcohol or windex! I think the ebola virus is hiding somewhere between the files and crap, waiting to pounce on an unsuspecting trainer. I'm not cleaning that mess up though, I can take 2 months of that and then I come back to the pristine trainer's pod in Alabang.

2. The word "pretentious" screams at me every minute I'm there. It's like a loud, musical neon sign blaring in the background for me to see. I realize that these kids (I think the new CCT trainers ARE kids) did not have the same culture as we had. The old blood is gone, most of the better newbies are leaving and we're left with these creatures. Creatures who think they're better than everyone and never really care about the trainees and the business. They don't know what's going on beyond their own little world. Maybe they're good people, maybe they're even fun to be with, but work is work. At least have a little business ethic or respect.

3. Fashion is dead in Insular. Gone are the days when we used to power dress. Trainees feared us, respected us and admired (even envied) our fashion sense. The men were sharp. The ladies were sophisticated. It was a trainer's pod of fucking super models. We looked, smelled and even sounded exquisite. The people now look like they've been hit by a 10 wheeler truck filled with fabrics! It's as if you want to ask "Excuse me, do you live near a garment factory? Did it blow up?" Or "Did you really wake up this morning and said to yourself 'hmm...I think I'll look like shit today?'"

4. You get the feeling of foreboding doom and stress as soon as you enter the gates of hell...I mean...the office. I've never been this wound up before - and I've only been there for 2 days. You can feel the disgruntle-ment, the disgust, the jaded beliefs and the disbelief like it was a concrete block hitting you on the head every 5 seconds.

All in all, it's not the same. There was no change, it even got worse. It's ironic and laughable that the managers keep telling us trainers that we should stay positive, that it's going to be ok, that everything will be alright. Lies! Lies, I tell you! Out! Out, damn spot! *a little bit of Othello there*

It's not going to be alright. We can't stay positive because we can't see changes. Management asked us for areas for improvement, we had skip level meetings and all that but what happened? Nada. Nil. Zip. Zilch. Zero.

Too little, too late. The system has overcome.


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